Time and Date Settings

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OS version

Novell Linux Desktop 9

Summary

We tested the action of setting the time, on Novell Linux Desktop 9. The major issues found can be summarized as follows.

1. The method for accessing the date and time config is not discoverable.
2. Users assume that the root password request requires them to log in to the desktop as root.
3. Double-clicking on clock applet does not open date/time configuration, as it does on Windows.

Tasks

We used one task to test the time and date settings. It was:

1. You notice the date and/or time are incorrect. Please adjust them to the current local time.
   • Success Rate: 86%

   • Time spent on this task

     Average	3 minutes 49 seconds
     Longest	5 minutes 59 seconds
     Shortest	1 minutes 33 seconds

   • Issues encountered:
     1. The date and time configuration tool is not easily discoverable from the menus, and is not listed in Personal Settings.
     2. Users assumed the root password request meant they had to log in as root.
     3. Users wanted the click behavior of the clock applet to be similar to Windows.
   • Recommendations:
     1. Fix time and date settings to not require root access.
     2. Add time and date settings to the Personal Settings window.
     3. Make the clock applet behavior be more similar to that of the Windows taskbar clock.

Subjects

The demographics of our test subjects are as follows.