Desktop Shortcut Creation

Jump and highlight:

• Summary
• Tasks
• Subjects
• (Reset)

Statistics

OS version

Novell Linux Desktop 9

Summary

We tested the action of creating a desktop shortcut, on Novell Linux Desktop 9. The major issues found can be summarized as follows.

1. Launcher creation dialog in Gnome is very unintuitive for creating shortcuts to installed applications.

Tasks

We used one task to test the creation of a desktop launcher. It was:

1. Please create a shortcut to your Address Book on the desktop.
   • Success Rate: 50%

   • Time spent on this task

     Average	2 minutes 23 seconds
     Longest	3 minutes 33 seconds
     Shortest	1 minutes 21 seconds

   • Issues encountered:
     1. It is not obvious to the user how to point the launcher creation dialog at the application they want a shortcut to.
   • Recommendations:
     1. Fix the Launcher creation dialog to allow choosing an application for the shortcut, from the list of applications in the menus.

Subjects

The demographics of our test subjects are as follows.