Compare two ways XGL can communicate an error

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OS version

SUSE Linux Enterprise 10

Summary

We tested two different ways that XGL can indicate an error in SUSE Linux Enterprise 10. The major issues found can be summarized as follows.

1. People did not notice either error communication method.

Tasks

We two task to test experiencing XGL communicating and error. They were:

1. Please close the open Open Office file.
2. Please close an open image file.
• Success Rate: 0%

• Time spent on this task

  Average	1 minutes 54 seconds
  Longest	2 minutes 37 seconds
  Shortest	57 seconds

• Issues encountered:
  1. Users did not notice the two different ways that XGL can communicate an error.
• Recommendations:
  1. Do not use either of those methods to communicate errors.

Subjects

The demographics of our test subjects are as follows.